Selected case studies
Breaking down silos to create a more valuable industry for all
Financial services, Global, US-listed
Business context for engagement
A corporation built by acquisition, struggling to find organic growth, whose wider value was not recognised by clients, under pressure from shareholders to disaggregate, and experiencing cultural discord based on legacy M&A.
Purpose (paraphrased for client confidentiality)
Breaking down silos to create a more valuable industry for all - a strategy to leverage multiple acquisitions in concert and realise a market-leading, innovative value proposition.
Outcome
Unification of the corporation behind a global value proposition, growth strategy and brand. Over 50% top-line organic growth in a static industry in subsequent 7 years.
Learning from nature to solve the world’s problems
Manufacturing, Global, Privately-held
Business context for engagement
Respected apparel technology company experiencing flat revenue growth and eroding margins through growth in me-too market entrants. Board requirement to expand across industries but without losing focus.
Purpose (paraphrased for client confidentiality)
Learning from nature to solve the world’s problems - a shift in strategic focus from selling a product to creating outcome-based applications of a core strength in biomimicry.
Outcome
Innovation programme yielding multiple new patents, seeing commercial development across 8 industries from apparel to automotive to space travel.
Invigorating people by helping them escape the pace of life
Restaurants, UK, Private equity
Business context for engagement
Mature UK restaurant chain with tired product, experiencing declining sales revenue as it fails to keep pace with aggressive competition. Lack of focus leading to fragmented proposition and poor customer feedback.
Purpose (paraphrased for client confidentiality)
Invigorating people by helping them escape the pace of life - transitioning from product-centricity to customer-centricity with a distinctive experiential offering.
Outcome
Improved staff retention, service consistency across outlets, store investment programme, improved customer satisfaction, growth in sales revenues.